Your Entire IT Department, Outsourced.
Stop losing money to network downtime and slow employee computers. We provide proactive monitoring, remote helpdesk, and strategic IT planning for businesses across the RGV.
The Unity Tech Guarantee
- 24/7 Proactive Monitoring
- Predictable Flat-Rate Billing
- Local Dispatch in the RGV
- Dedicated Account Manager
The "Break-Fix" IT Model is Dead.
Waiting for your technology to break before calling an "IT guy" is costing your business thousands in lost productivity. In today's digital landscape, a reactive approach leaves you vulnerable to prolonged downtime, data loss, and frustrated employees.
Unity Tech RGV changes the game. We align our success with yours. By utilizing enterprise-grade remote monitoring and management (RMM) software, we patch vulnerabilities, update software, and fix hard drive errors in the background—often before you even know an issue existed.
What's Included in Managed IT?
A complete ecosystem designed to keep your business running seamlessly.
Remote Helpdesk Support
Unlimited remote support for your staff. From password resets to software troubleshooting, our engineers are just a call, email, or chat ticket away.
Endpoint Management
We install lightweight management agents on all company laptops and workstations to automatically push critical OS updates, firmware, and patches.
Network Infrastructure
Complete management of your routers, switches, and firewalls. We optimize your Wi-Fi and hardwired connections to eliminate dead zones and slow speeds.
Vendor Management
Stop acting as the middleman. When your internet goes down or your VoIP phones stop working, we call Spectrum, AT&T, or RingCentral on your behalf.
vCIO Consulting
Virtual Chief Information Officer services. We conduct quarterly business reviews to plan IT budgets, recommend hardware lifecycles, and align tech with business goals.
Hardware Procurement
Need new laptops for onboarding employees? We source, configure, and secure enterprise-grade hardware so it is plug-and-play ready on day one.
Managed Service Packages
Transparent, per-user pricing designed to scale alongside your business. (Minimum 5 Users)
Essential
Core IT support and monitoring for small teams.
- 8x5 Remote Helpdesk Support
- 24/7 System Monitoring
- Automated Patch Management
- Basic Antivirus (Next-Gen AV)
- 4-Hour Response SLA
Most Popular
Business Protection
Comprehensive IT management with elevated cybersecurity.
- Everything in Essential, plus:
- 24/7 Remote Helpdesk
- Cloud Data Backup & Recovery
- Email Spam & Phishing Filtering
- Annual Security Training for Staff
- 2-Hour Response SLA
Enterprise Shield
Elite compliance, strategy, and zero-trust security architecture.
- Everything in Business, plus:
- Dedicated vCIO & Strategy Planning
- Compliance Support (HIPAA/GLBA)
- Advanced Threat Hunting (SOC/SIEM)
- Network Penetration Testing
- 1-Hour Priority SLA
